Contact us

You can reach out to our customer service team using the following contact information:

Email: Maisonfitness.ca@gmail.com

Phone: (514)-606-6377 (Monday to Friday, 9:00 AM - 5:00 PM EST)

Live Chat: Visit our website Maisonfitness.ca and click on the live chat icon to chat with a customer service representative in real-time.

Our dedicated team is here to assist you with any questions, concerns, or inquiries you may have regarding your order, products, or any other aspect of your experience with us. Please don't hesitate to reach out, and we'll be happy to help!

Contact Form

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 1-3 business days. Please note that orders are usually shipped after 1-2 business days of processing.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.